Felicia grew up in the small town of Lone Pine California. She began competing in different sports at a young age and has medaled in the Junior Olympics twice. She started working for NextGen Leads in the call center. Starting as a live transfer agent she was quickly promoted to a Team Lead position before moving up as a Sales Associate. This experience gives Felicia excellent working knowledge of the lead to agent relationship. Over 12 years in customer service gives her the understanding and skills necessary to thrive in the sales industry. In her downtime, Felicia enjoys skiing, fishing, camping, and creating in the kitchen.
NextGen is ever-changing and constantly improving on ways to generate and deliver leads. The ever-changing environment gives me the opportunity to expand my industry knowledge and continue to grow professionally.